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Kamyar Shah

Kamyar Shah

Kamyar Shah: 25+ year business expert providing services as Fractional COO/CMO, Business Consultant, and Executive Coach. Specializes in driving value and growth in diverse sectors, including tech, eCommerce, medical, and startups. Visit KamyarShah.com.

Tampa/St. Petersburg United States
Consultant Available
Kamyar Shah: As a seasoned Business Management Consultant, Operations & Marketing Executive, dedicated Executive Coach, and experienced Chief of Staff, my portfolio spans over 25 years of rich and varied industry experience. I offer comprehensive services as a Fractional COO, Fractional CMO, Business Consultant, Executive Coach, and Chief of Staff, providing strategic and operational insights across diverse sectors like eCommerce, medical, technology, and startups (B2B and B2C). My professional mission is centered around driving stakeholder value, facilitating growth, and enhancing profitability for small-to-medium enterprises (SMEs). Learn more about my services at KamyarShah.com.

Specializations and Services:

Fractional COO Services:
• Developing and guiding operational strategies, optimizing business processes and efficiency
• Establishing performance metrics and monitoring systems for progress tracking and timely adjustments
• Leading daily business operations in sync with strategic objectives
• Streamlining supply chains, vendor relationships, and optimizing asset utilization
• Devising robust contingency plans to mitigate operational risks

Fractional CMO Services:
• Crafting comprehensive marketing strategies to enhance brand visibility and consumer engagement
• Managing marketing budget allocations effectively to maximize ROI across multiple channels
• Leveraging data analytics to generate insightful consumer data and guide strategic marketing decisions
• Ensuring consistent brand messaging across all platforms and customer touchpoints

Business Consulting Services:
• Providing strategic insights and formulating action plans for sustainable business growth
• Implementing cost reduction strategies through effective knowledge management and quality assurance
• Enhancing organizational performance and accountability through expert guidance in execution strategies
• Facilitating change management initiatives to help businesses adapt and thrive in dynamic market conditions

Executive Coaching Services:
• Offering personalized coaching to CEOs, executives, and staff, focusing on enhancing leadership skills, decision-making abilities, and overall business acumen
• Empowering teams through targeted training in key business areas such as organization, management, leadership, finance, operations, and marketing/sales
• Guiding individuals towards personal and professional growth, fostering a culture of continuous learning and improvement within the organization

Chief of Staff Services:
• Orchestrating strategic initiatives and managing high-impact projects to meet organizational goals
• Facilitating effective communication and coordination among executives and stakeholders
• Guiding the development of policies and procedures, enhancing organizational effectiveness
• Acting as a trusted advisor to the CEO, providing key insights and strategic counsel

My operational projects, including general management of international locations, global sourcing, and production VP/Director roles, have instilled a profound understanding of product development, manufacturing, sourcing, quality control, logistics, and distribution. This extensive experience has honed my ability to foster sustainable growth without compromising efficiency or quality.

Additional services include Change Management Consulting, Small Business Consulting (SMB Consulting), Digital Marketing Management (including SEO, SEM, SMM), Email Marketing Management, CRM Management, Marketing Operations Management, Sales Operations Management, and eCommerce Strategic Growth.

If you're seeking to expand your business while maintaining a high standard of quality and efficiency, let's connect and explore potential strategies to drive growth and scale in your organization. Visit KamyarShah.com to learn more.
Fractional COO – Fractional CMO – Kamyar Shah kamyarshah.com
AI as a Service: INTELLIGENCE Methodology
29 Nov 2023

Could AI Transform Your Business? Artificial Intelligence (AI) is a rapidly growing and evolving field. In recent years, we’ve seen generative AI models such as ChatGPT and Midjourney develop from being the stuff of science fiction to becoming tools that everyone, from office workers to college students, uses as a part of their day-to-day work. […]

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Executive Coaching Methodology: SELECT, ADVANCE and GROWTH Your Way to Success
29 Nov 2023

SELECT S: Strategic thinking As an executive, you’re responsible for the strategic direction of your organization, which involves creating value for investors, employees, suppliers and other key stakeholders. To create value, you must excel at strategic thinking, which involves using logic and other skills to make critical decisions. Why is strategic thinking important?When you engage […]

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The Importance of Organizational Development
01 Jun 2023

Organizational development (OD) is crucial for successful and growing businesses. It involves implementing strategies and initiatives. A well-crafted organizational development process will enhance the effectiveness, performance, and adaptability of an organization. Here are some key reasons why organizational development is important and how you can implement it in your business: Enhancing Performance and Productivity Organizational development focuses […]

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Process Consulting Services: Optimize Your Business Operations
01 Jun 2023

Are your business processes running at optimum efficiency? Discover the power of process consulting services and unlock your company’s full potential. Learn more about the benefits of business process consulting services for your growing business. Pinpoint Error Triggers Identifying error triggers helps uncover the root causes of employee and customer dissatisfaction. Install preventative measures like […]

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Organizational Development Consultant: Overview and Implementation
15 May 2023

Are you looking to drive growth and success in your organization? Do you want to optimize various aspects of your business and stay ahead in a competitive landscape? If so, look no further than getting an Organizational Development Consultant! Imagine the positive impact an Organizational Development Consultant can have on your organization. By leveraging their […]

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Process Consulting Services: A Guide on Elevating Business Operations
15 May 2023

Process consulting services are the secret weapon successful companies keep in their back pocket in the high-stakes business world. These services are often an unspoken game-changer, adeptly transforming operations and catalyzing growth. This article will guide readers through an in-depth exploration of process consulting. It will explain how it works, its importance for businesses of […]

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Business Process Management
19 Jan 2023

Understanding Business Process Management Are you looking to align your business’s processes with its overall strategy? Business process management is ultimately about delivering results and driving growth. Let’s take a deep dive into what is business process management and how it impacts your business. What Is Business Process Management? In a nutshell, business process management is the […]

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What Is Management by Objectives (MBO)?
05 Aug 2022

Did you know that 37 percent of managers believe that their most important goal is to keep employees on track to meet goals? However, how do you set goals and manage your employees to ensure that they meet the goals of the organization? Management by objectives is one of many management techniques that you can use to […]

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What Are OKRs?
01 Aug 2022

Although the buzzword OKRs have been around since the 90s, only around 29% of working US adults are familiar with the term. Interestingly though, of the workforce who are acquainted with the term, a massive 95% believe they have a solid understanding of how their work directly ties into the company’s larger business goals. If you’re not […]

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How To Maintain Team Cohesion: The Ultimate Guide
27 Jan 2022

Team cohesion can make or break the workplace – 86% of employees and employers say that lack of collaboration and communication is the cause of workplace failures. Almost everyone, from company leaders to front-level employees, agrees that team cohesion is one of the most imprint elements of a successful company. Even the best product or most powerful […]

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Team Cohesion
27 Jan 2022

Working as part of a team is a vital skill specifically in the workplace. Optimum team cohesion can drive a business to achieve goals and generate maximum revenue. But what exactly is team cohesion and how do you improve it in your company? What is Team Cohesion? Team cohesion is the unity of team members […]

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Business Strategy
27 Jan 2022

Every business owner or manager has key objectives and goals they want to achieve to drive the success of the business. The most efficient and cost-effective way to reach those goals is to make and follow a carefully crafted plan of action – otherwise known as a business strategy. Read on to find out what is […]

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Business Consultants
27 Jan 2022

Whether you’re the owner of a well-established business looking to explore new avenues, or you’re just starting out, you would have heard about business consultants. But what do they actually do for businesses and would you benefit from hiring one? Read our quick guide to find out. What is a Business Consultant? A business consultant […]

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What Is Change Management? 10 Principles to Be Aware Of
23 Jan 2022

Change is the only constant in business – yet change initiatives are often cited to fail a staggering 70% of the time. Although business leaders frequently introduce change into their organizations, many find it difficult to translate the statistics and proposed gains into an actionable plan that motivates employees to embrace the change. And without support […]

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How to Build an Effective Business Strategy
23 Jan 2022

If there’s one thing certain about business, it’s uncertainty, and that’s a sentiment that millions of business owners will understand. In 2021, a record was struck when 1.4 million new businesses formed, and this year is likely to be no different. Some of those businesses will flourish while others won’t make it through the year. However, whether […]

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The Ultimate Guide to the Benefits of Hiring a Business Consultant
23 Jan 2022

Over 627,000 new businesses open each year in the US alone. Many of these businesses expand into large organizations, some with thousands of team members and millions in revenue. How does a small business become a major success without succumbing to obstacles or efficiency problems? One major reason why many business owners can sustain a major business […]

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Chief of Staff: Overview, Job Duties, Education and More
20 Jan 2022

45% of Chiefs of Staff in large companies with more than $2 billion in annual revenue were at a Vice President level or higher. A good Chief of Staff is a strategic advisor to the President or CEO. Sometimes a Chief of Staff holds another role, but oftentimes that is their only role. They come from […]

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What Is Team Cohesion? The Ultimate Guide
15 Jan 2022

Most people don’t know that 85% of workers in the United States alone experience some kind of conflict in the workplace on a daily basis. If people work in an office or in any other work environment that involves interacting a lot with coworkers, they would know that getting along and working together can be much harder than it […]

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Fractional Chief Operating Officer (COO)
27 Dec 2021

With so many job titles being used today, it’s hard to know who does what. Therefore, it makes sense to start by hiring a fractional chief operating officer (COO) who can help in this area for a fraction of the pay rate. But, what’s the difference between a COO and a fractional COO? What Is a COO? […]

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Fractional Chief Marketing Officer (CMO)
27 Dec 2021

In the past, if you needed an executive, you would have to hire them as full-time workers and pay them high wages. A less costly solution is to hire what is known as a fractional executive since they only work a portion of the time a full-time executive would. What Is a CMO? A chief marketing […]

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Business Strategy for Entrepreneurs and Small Business Owners
27 Dec 2021

The purpose of a business strategy is to set objectives and define the steps to achieve them within your firm. It is one of the most powerful tools you can use to accomplish your business goals. Several of your organizational decisions are also influenced by your business strategy, including new hires. Check out these quick […]

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Fractional Chief Executive Officer
27 Dec 2021

Fractional Chief Executive Officer Had you mentioned an outsourced, seasoned, or fractional chief executive officer (CEO) a few years ago, people would have been stumped. Today, these words not only make a lot of sense but also bring value to organizations. But what’s the difference between a CEO and a fractional CEO? What Is a CEO? A […]

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Taking Control With Strategic Planning
06 Sep 2021

Often, advice tells us to live in the moment. It keeps us from getting wrapped up in hypotheticals and denying the present reality. This method doesn’t mean renouncing control and letting life direct us instead of us directing our lives. The same concept applies not only to our personal lives but within our approach to […]

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More Ways to Use Facts for Better Decision Making
06 Sep 2021

Influential leaders are efficient decision-makers. Your overall success as a company depends on your abilities to evaluate information and make rational conclusions. At times, you may find that there is no easy choice to make. In these cases, you’ll need to rely on the quality of your information and your ability to interpret it. This […]

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Expert Tips for Analytical Decision Making
06 Sep 2021

Life is full of good and bad decisions. Thinking back to our youth, we can all come up with a few examples. As we mature, we learn that bad decisions are usually made because of factors like a lack of knowledge, impulsivity, or not taking the time to think things through. We’re not perfectly rational […]

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Employee Growth: Further tips for employers
06 Sep 2021

Investing in your employees’ growth is more than providing raises and promotions. The goal is to find out what’s important to each person on your team and give them ways to develop in those areas. According to Mary Meeker’s Internet Trends 2015, millennials valued training and development more than any other job perk, including flexible […]

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10 Project Management Myths Debunked
06 Sep 2021

The concept of project management is simple. Organize your efforts to see improved results. However, the execution of this idea often turns out to be more complex. If you’re struggling with your project management, take a look at the reasons behind your challenger, but avoid falling victim to common project management myths on the way. […]

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7 Tips to Improve Your Business’s Profitability for Retailers
06 Sep 2021

Rarely do any business strategies involve staying the same instead of trying to grow. So what do you do when your profit and loss sheets indicate little or even negative change? Paying attention to your profit and loss statements can help you find new ways to improve. When you get an idea of where you […]

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7 Clear and Empathetic Communication Strategies
06 Sep 2021

How important is a clear communication strategy? A study by Watson Wyatt showed that companies that used effective communication were more than 50% more likely to report below-average employee turnover. Companies look at a yearly loss of nearly $27,000 per year for each employee.  A communication strategy isn’t just nice to have–it’s a necessity for […]

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7 Reasons Your Startup Needs a Project Management Office
06 Sep 2021

Keeping track of projects is easy with a small team. Many startups do just fine with informal procedures and close communication. However, this setup only works until you start experiencing real growth. The growing pains companies experience when they have no project management office in place can cut growth before it starts. Like most problems […]

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Advanced Growth and Scaling
01 Jul 2021

How many times have you missed the perfect opportunity because you waited too long? Don’t miss out on the benefits of growth because of a lack of action. A good plan is only as strong as its implementation. Here, you will find the tools to help you move forward confidently with your business’s growth. After […]

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Intermediate Growth and Scaling
01 Jul 2021

How many businesses have failed by trying to stay the same? In reality, the only constant is change, and the harder you try to resist it, the more problems your face. Thankfully, a reliable strategy that plans for your growth will save you endless future headaches. Strategy is what makes or breaks a business. Neither […]

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Growth and Scaling 101
01 Jul 2021

Where do you want your business to be five years from now? How about in ten years? If you haven’t thought this far, you’re not alone. In 2018, only 63% of businesses surveyed reported they had planned for more than a year in advance. Though more than half of businesses don’t use it, they’re missing […]

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Advanced Product Development
30 Jun 2021

The Marketing Research Association reports that of all the developed products, only 40% make it to market. Even more shocking is that 40% of those that do make it don’t generate any revenue at all. Careful planning increases the chances that your product will not only make it to market but profit. First, choose a […]

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Intermediate Product Development
30 Jun 2021

Every year, over 30,000 products hit the market. However, according to Clayton Christensen, professor at Harvard Business School, 95% of these products will fail. Beating the odds doesn’t depend on luck. When you understand product development, you learn why so many products fail, and most importantly, how to create one of the 5% of products […]

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Product Development 101
30 Jun 2021

Every product started as an idea. The difference between products that outperform in their market and those that fail before taking off isn’t just luck. The best products rely on solid product development strategies to set them up for success. In this article, we’ll cover: What product development is The history of modern product development […]

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Advanced Process Management
23 May 2021

The best process isn’t the perfect one. The best process is one that gets used. Once you learn how to avoid the mistakes that lead to impractical procedures, you can implement steps that build a stable foundation for your company. This article covers the in-depth functions of process management and how to create successful strategies […]

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Intermediate Process Management
23 May 2021

  Imagine that you’re training for a new role in another department. You have their SOPs, and you’re following them to the letter. The issue is that everyone else is not. What do you do when the processes are there, but there’s still something missing? Now that you’ve moved beyond the basics, it’s time to […]

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Process Management 101
23 May 2021

For a moment, imagine that you have to show someone how every process in your company works within 24 hours. Can you do it? Those who said yes probably have one of two things: Incredible luck or well-structured processes. But what is a process? And why do you need to manage them if there’s nothing […]

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Fractional Chief Operating Officer vs. Chief Operating Officer
02 Jan 2021

  When a company begins to scale up, it may find itself faced with problems it just doesn’t know how to solve. When this happens, it may be time to consider bringing in a Chief Operating Officer (COO). However, that may not be the right fit for every kind of company. The goal of this article […]

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Fractional Chief Marketing Officer vs. Chief Marketing Officer
02 Jan 2021

Have you ever had the perfect dinner at your favorite restaurant and the waiter brings you the dessert cart? The temptation is real as you stare at those decadent creations but you know you can’t finish one. All you need is a bite to make you happy. That one bite is very similar to the feeling […]

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Strategy Consulting vs Business Consulting: What’s the Difference?
02 Jan 2021

There is every chance that at some point in your career you will need to take on advice on where to take your business. Maybe you will get this from a peer, a previous colleague, or it might be your manager. Either way, it might turn out they do not have the answer you need. […]

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Strategy Consulting vs Management Consulting
02 Jan 2021

Are you wondering whether your business needs strategy consulting vs management consulting? While at face value they might seem the same, but there are key differences. In this in-depth guide, you’ll get to discover what strategy consulting is and isn’t, and what management consulting is and isn’t. Read on to explore how consulting can help […]

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What is Strategy Consulting (and Why You Need It)
02 Jan 2021

Leading a business to success requires a good amount of knowledge about operations and day-to-day tasks. These are what keep your business afloat. But you will likely miss out on market opportunities. That is unless you are incorporating yearly strategy sessions into your planning cycle. Worse, you may find that your competition has outpaced your […]

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Communication: Mindful and Effective Ways to Keep Everyone Informed
16 Jul 2020

Some companies operated on a need-to-know basis. And certainly, in some situations and industries, this may be a necessary position to take with respect to sharing information within a company. However, in most instances, transparency within a company pays off in the long-term. The goal of this article is to discuss Communication: Mindful and Effective […]

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Employee Growth: Providing a Rewarding Environment for Your People
16 Jul 2020

At the core of a company’s success is the knowledge held by its employees. Providing a culture that nurtures increased employee growth through knowledge acquisition can prove to be one of the greatest returns on investment and organization can make. The goal of this article is to discuss Employee Growth: Providing a Rewarding Environment for […]

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Research: Gather Your Facts for Better Decision Making
15 Jul 2020

Research is often undervalued in a company as leaders rely on their own experiences, their knowledge set, and possibly the knowledge and experiences of others. Surprisingly this can prove to be a limited amount of knowledge and insights when compared to the breadth of information that exists on nearly any subject matter. The goal of […]

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Your P&L: Where to Focus
15 Jul 2020

The quick death of any young company is often the lack of focus on the right areas of their profit and loss (P&L) statement. Established companies can likely get away with a lack of focus and oversight for a while, but lack of attention to the details will eventually have negative impacts. The goal of […]

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Business Process Improvement: Identifying What Needs to be Fixed
14 Jul 2020

Regardless of the age or size of your organization, it is likely you have one too many business processes that need to be improved. Identifying these areas of your business that need to be improved can prove to be difficult. Though in some cases it might be very apparent what needs to be changed. Finding […]

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Project Management: An Integral Component to Company Success
14 Jul 2020

Every company has numerous projects occurring at any given time. Core project management skills are necessary to ensure that projects are run efficiently and effectively. Project management has been around for centuries in various forms. As a discipline, it gained in importance in 1968 when the Project Management Institute (PMI) was formed to provide guidelines […]

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PMO: Getting Your Project Management Office Started
13 Jul 2020

An emerging trend over the past 10-20 years (certainly in the information technology areas of a company) is to implement project management (PMO) office to help companies deliver on strategic plans. Project management has been around for centuries in various forms. As a discipline, it gained in importance in 1968 when the Project Management Institute […]

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Analytical Decisions: A Great Place to Start
13 Jul 2020

We live in a world overflowing with data. As a result company decisions no longer need to rely solely on the “gut” of the leaders, or opinions of the outspoken. The goal of this article is to discuss Analytical Decisions: A Great Place to Start. Thoughts will be shared on how you can approach incorporating […]

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Customer Experience: It is Not Just About Satisfaction
12 Jul 2020

Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to discuss Customer Experience: It Is Not Just About Satisfaction. The following are some areas […]

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Strategy Planning: What Every Leader Should Know
12 Jul 2020

Whether you lead a team of a couple of people, a department with 25 people, a division with hundreds of employees, or an organization with thousands of individuals you are going to want to acquire some key skills when it comes to strategy. Having a formal understanding of strategy and how to utilize various methodologies […]

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Misconceptions About CMO Duties And How A Fractional CMO Can Help Maximize Results
11 Jan 2020

Laying The Foundation For Your New CMO So you have decided to hire an interim or part-time CMO. What are the next steps for your business and how will your new interim CMO fit in the picture? It is important to understand how an interim CMO can help your business and marketing. Having a clear definition of your CMO’s role and […]

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Misconceptions About COO Duties And How A Fractional COO Can Maximize Your Operations
11 Jan 2020

Starting With Your New Remote Chief Operating Officer So you have decided to hire an interim or part-time Chief Operations Officer. What are the next steps for your organization and how will your new interim COO fit in with your team? It is important to understand how a Fractional COO can improve your operations. Having a clear definition of your […]

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Operations Management
04 Sep 2019

Why Dedicated Operations Management Is Essential Operations management is an element of every business, whether it is one person or 100,000 people. However, not every organization, especially small and/or growing ones, put sufficient effort and resources into managing their operations. Resources dedicated to this essential facet of running a business can generate substantial returns in […]

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Business Coaching
04 Sep 2019

All About Business Coaching and Why It Benefits You How long has your company been in operation? Did you recently open your doors, or have you been at it for years? Are you seeing the success you envisioned when you first opened your doors? Do you know how to motivate your employees, create excellent advertising […]

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Marketing Management
23 Jun 2019

A Guide to Marketing Management and What It Means for Your Business When it comes to a company’s market, it has a simple definition: A company’s market includes the buyers and sellers in a region, which can be a city, a state, or an entire country. Markets, which sell goods and services, require a supply […]

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Management Consultant
23 Jun 2019

What To Expect From Your Management Consultant Most people in the business world have some sense of what a management consultant is. However, far fewer people know exactly what impact and outcomes to expect from working with one. Management consulting can be a powerful tool for your business team if you know how to leverage […]

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Project Management
22 Jun 2019

Project management is a component of all work. Whether you are a small team casually collaborating or a large enterprise with a strong, formalized set of policies, project management is playing a role. It can boost your team to success through organization and focus or hold you back with confusion and inefficiency. Getting experienced, professional […]

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Small Business
22 Jun 2019

Keys To Finding Success in Small Business Running a small business is an attractive career path for many. However, there is no denying that it is challenging. Small business owners have to wear many different hats and overcome many obstacles to success. The difficult truth about running a new company is that only about half […]

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Hire an interim coo
27 Mar 2019

When and How To Hire an Interim COO In many organizations, the chief operating officer is one of the most important executives in the c suite. He or she serves as the head of the business’s operations and, in many cases, acts as a second-in-command and surrogate for the chief executive officer. The significance of […]

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Hire an interim cmo
27 Mar 2019

How To Hire an Interim CMO You work hard for your business. Naturally, you want it to thrive. It may be tempting to try to handle everything yourself so that you maintain control, but this can be a recipe for disaster. This is especially true when it comes to your public relations and marketing teams. […]

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Episode 6 Kamyar Shah talks Operations
27 Jan 2019

Episode 6 Kamyar Shah talks Operations

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Troncast – Forbes Coaches Council member Kamyar Shah talks about growth and scale.
27 Jan 2019

Forbes Coaches Council member Kamyar Shah talks about growth and scale.

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The Evolution of the Chief Operating Officer
25 Jan 2019

The chief operating officer is one of the key members of the C-suite in many organizations. In addition to overseeing the operations of the organization, he or she may also be the second-in-command to the CEO. For a long time, this position has played a key role in running large organizations. However, you may be […]

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The Evolution of the Chief Marketing Officer
25 Jan 2019

Who could forget when IHOP changed its name to IHOb last summer, a move that had people talking and creating memes for weeks afterward? What about when SpaceX took the Tesla Roadster into space? You might even remember when Coca-Cola named K-pop group BTS as its new spokespeople, generating more than 1 million conversations about […]

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Fractional Chief Operating Officer
14 Dec 2018

Advance Your Growing Business With a Fractional Chief Operating Officer Running a growing business is an exciting and fulfilling experience. However, it is not without its challenges. One of the most common is deciding when to create new positions. For example, your business may need the experience and insight of a chief operating officer but […]

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Fractional Chief Marketing Officers
14 Dec 2018

Fractional Chief Marketing Officers: Is Hiring One the Right Move for Your Company’s Bottom Line? What’s up next for your company? Are you launching a new product or merging with another business and in need of some rebranding to fit the new deal? Maybe you just need to get the hang of using social media […]

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Management Consultant
09 Sep 2018

https://business.google.com/website/business-consultant-business-management-consultant/

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Management Consulting
28 Apr 2017

Does the title “management consultant” make you think of a vague, nondescript role? This could be true – management consulting opportunities and duties round out a vast area of the spectrum. Consulting is part of any job field, as is management. But the title gives more insight than one might realize. A management consult is […]

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Business Consulting
28 Apr 2017

For a business to be 100 percent effective, it’s leaders/executive team and employees must learn to adapt and change to ever-changing, mutable industries. From technologies to target audiences, something is always a little different, year after year. Sometimes learning and adapting can be complicated and overwhelming, and this is where hiring a business consultant can […]

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Business Consultants and Their Challenges
17 Apr 2017

If you take a minute and look at some of the articles about business management, you couldn’t be blamed for concluding that business consultants and management consultants have earned themselves a less than stellar reputation. Many conclude that business consultants have no future in small business for a variety of reasons including track record, cost, […]

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People Problems
03 Jun 2016

People Problems Not long ago I was speaking to a good friend of mine about micro businesses and some of the inherent and common problems that are not acknowledged. Suffice to say that there are too many to list here but the one that seems to be among the chief issues appears to be “people […]

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Customer Service Revisited
18 Mar 2016

Originally published at https://www.linkedin.com/pulse/customer-service-revisited-kamyar-shah Published on March 18, 2016 Customer is the king or so we have been told. But is it really true? It depends on who you ask. Much like everything else in business customer service and its respective impact on commercial entities are a juggling act. Let’s have a look at the different […]

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Your shop doesn’t have a shopkeeper
29 Dec 2015

Originally published at :https://www.linkedin.com/pulse/your-shop-doesnt-have-shopkeeper-kamyar-shah Published on December 29, 2015 Can you imagine having a brick-and-mortar business and leaving it open but unattended? Day in and day out customers walking in and evaluating your merchandise. Some buy and others don’t. Can you even fathom the viability of such business model? Of course no one would open […]

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